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Saturday, 31 July 2010

I’m an old Old Spice man! ... And Oh Yes: NotesTracker version 5.2 is imminent

Posted on 16:33 by Unknown

One of the few things I have in common with Old Spice man is that I happen to use Old Spice deodorant. But I don’t have a horse or a yacht.

As an old codger I can attest that my Old Spice stick does keep that “old man’s smell” at bay! It keeps me fresh -- and even perhaps pleasant to be near -- as I struggle and sweat to keep abreast with what’s happening in the IT world, while trying to maintain a mastery over a tiny little portion of it, in this my 41st year in the game.

This includes further refining and tweaking NotesTracker (see links at right) including combing through the NotesTracker Guide and making changes here and there with a view to improving NotesTracker’s ease of use even further.

Also, I’ve finished functional and regression testing of the next release, and am happy to tell you that NotesTracker Version 5.2 is now ready for final packaging and imminent release (in just a matter of days, I expect).

The major new function in NotesTracker v5.2 is the option to log the names (and sizes) of document attachments as they are changed. The attachments themselves are not logged, since this would add vastly to the log repository disk space usage.

I’ve also tested and highly recommend the excellent Notes Reconn freeware (from OpenNTF.org) -- and have expanded the final section of the NotesTracker Guide, describing how simple it is to use Notes Reconn to produce very nice-looking and informative charts.

These give you even more ways to comprehend and visualize the usage of your Notes applications. Here’s an example:

NotesTracker 3D cylinder chart -- Database actions by username

The single-character legends on the right correspond with the NotesTracker action types, which are: C = Create a document, D = Delete a document, F = Failed document deletion attempt, G = Generic NotesTracker action (these can be any activities that you designate, such as pressing the Send button), P = Paste a document, R = Read a document, U = Update a document, X = Create a document via a Web browser, W = Web Read, Y = Web Update. (There are other loggable application actions that don’t appear in this example: V = a View is opened, O = Opening of a database, E = a document deletion attempt was indeterminate, and M = Mail-in of a document.)

Watch this space for the NotesTracker v5.2 software release announcement.

Meanwhile, you can download the NotesTracker Version 5.2 Guide from here or here.

Technorati Tags: NotesTracker,Asia/Pacific Computer Services,IBM Lotus Notes,IBM Lotus Domino,OpenNTF,OpenNTF.org,Notes Reconn,Applications Usage,Database Usage,Metrics,Old Spice,Old Spice Man
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Sunday, 18 July 2010

Lotus Knows? … Not all the time!

Posted on 01:17 by Unknown

I’ve been using IBM Lotus Domino Designer a lot recently, after quite a few months of irregular use.

I often wonder what IBM’s usability specialists are doing with their time when they allow certain things to go feral and linger on to cause us continuing pain.

Perhaps a lot of the IBM/Lotus people who, over the decades, have developed Notes don’t actually use it much in the manner that we practitioners out in the field do. They do it in spades for Notes Mail and the like, but seem to have forgotten to do so for the Domino Designer product.

I’m got a toothache today, and am not happy about having to visit the dentist again! I had hoped that last month’s visit was the last time I’d have to see the insides of a dental surgery for a good while. So maybe that’s the reason behind my rant today, I’m usually much more affable!

Anyhow, I’ve been using the application “Refresh Design” function quite a lot of late, perhaps dozens of times per day, and I’m getting totally annoyed by the following dialog and extremely tired of having to click on the Yes button time after time:

imageWhat is patently missing is the “Don’t show this again” or “I know what I’m doing” option that I’ve suggested, highlighted in yellow. This option is a common feature of similar dialogs in all sorts of software, even in other parts of Lotus Notes, so I’m not asking for too much am I?

And of course I’m asking the Notes design team to make this available in Domino Designer as soon as possible, and to systematically review other dialogs that we weary end users are presented with many times per day, and ensure that the same option is present in them.

IBM continues to invest in Lotus Notes, they assure us, so why not divert a very modest amount of time and people resource to do this streamlining? I’m pretty sure it will generate a big payback and a ton of appreciation from us!

Please add your own similar requests below, for IBM’s consideration …

Technorati Tags: IBM Lotus Notes,Domino Designer 8.5,Usability,Efficiency,Payback
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Tuesday, 6 July 2010

TIP – Another way to recover from Lotus Notes 8.5.1 replicator failure (“Unable to invoke program”)

Posted on 22:37 by Unknown

I was just cruising along, using Lotus Notes 8.5.1 for development, and wanted to replicate a database with a client’s server.

Rather than business-as-usual replication, out spurted the error “Unable to invoke program” …

Image:Badkey Corner - Unable to invoke program and Lotus Notes

A bit of searching around the IBM support knowledgebase, various Lotus-related forums and community web sites led me nowhere.

Thee were some pretty drastic solutions, including uninstalling and re-installing Notes client, which I didn’t want to have to do. Others like this that talked about disabling the Multi-user Cleanup service (in Windows) but this didn’t apply in my case because I’m running a single-user Notes installation.

The folks at Badkey Corner had the following post: Unable to invoke program and Lotus Notes which included the advice: “Re-running client setup to generate a new names.nsf, desktop6.ndk, and bookmark.nsf resolved the issue.”

Rather than doing this (it’s a pain to delete the desktop8.ndk file because then you have to spend ages setting up your Notes Workspace again, which has lots and lots of database icons for all the applications that I work on).

It was my birthday yesterday -- and let me tell you that I’m two or three times older than many of you – but there must be a few parts of my burnt-out grey matter still working, because I got the inspiration to delete the Cache.NDK file and to my pleasure this solved the problem, as I had guessed that it might. Replication was back to normal again.

The beauty of this solution is that (a) it’s quick, and (b) you don’t lose as much as you would if you followed other suggestions. I hope that this tip works as well for you some day and saves you some sweat and tears!

Technorati Tags: IBM Lotus Notes,Replication,Replicator,Unable,Invoke,Cache,Cache.NDK
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